(2) If buyers have given us an undelivered address or contact number and causing the parcel to be rejected, or parcel is returned due to not collected by customer, we will not be responsible on resending the parcel to customer. Customer will have to pay the additional shipping for resending the parcel.
(3) We will inform the customer by email of any returned parcel. Parcel that is unclaimed after 7 days from the email sent will be disposed and not claimable anymore.
(4) We will check and ensure no major defect before sending out to customer. We DO NOT entertain enquiry on below, please ensure you read this through before placing any order for preorder items:
** Change of mind
** Smell too strong or cannot accept the smell
** Slight color difference -- We have done our best to display as accurately as possible the colors of the apparels shown on our website. However, because the colours you see depend on your monitor and other settings, we cannot guarantee that your monitor’s display will be exactly accurate.
** The apparel doesn’t look as good as what the buyer thought -- Buyer must check out the measurements and description before making an order.
** The buyer doesn't like the colour or style, and wishes to change to another color or style/pattern/design. Will not be entertained.
** The apparel doesn't fit the buyer perfectly. Please check measurement and size as detailed on our product detail page. We measured our apparel to our best effort and as detail as possible. Please check these details before making a purchase.
** Loose button, loosely sew or untidy thread.
** Missing accessories from supplier
Note: This return policy may be updated from time to time without prior notice. Please check back often.
